AVICLAIM costs

Since 2016, we have been successfully advocating for your passenger rights - whether your flight was cancelled or delayed, you missed a connecting flight, or your flight was overbooked. 

Our goal is to make the claim process as simple and stress-free as possible. This also includes clear and transparent communication regarding our success-based fee.

Cost Overview

Flight Check: Free

Enter your flight details into our Flight Checker to find out, free of charge and without obligation, whether you are entitled to compensation.

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In case of success

We only charge a 29% success fee on the compensation if we successfully enforce your claim.

Example:

Claim = 600€ → You receive 426€.

Partial Success

Sometimes the airline may not reimburse the full claim amount, but only part of it. For example, if additional costs for meals or transportation are not fully covered (e.g., due to missing receipts or no legal entitlement). In this case, we still charge 29% on the amount actually paid by the airline.

Example:

Your submitted claim: 600€ (2 × 250€ compensation + 100€ for meals)

Payment by the airline: 500€ (meal costs were not reimbursed due to missing receipts/proof)

Your payout: 355€

No Success

If the airline cannot be held liable, you do not pay. We take the risk, not you. 

Costs in Case of Withdrawal or Duplicate Submission

By signing the power of attorney, you authorize us to submit your claim to the airline. You have a 14-day right of withdrawal. According to our terms and conditions, you guarantee that you will not submit the claim yourself or through other platforms simultaneously.

If you choose to withdraw your claim after the withdrawal period, or if we can no longer process it because you submitted it elsewhere, we are obliged to charge for our work, also at 29% of the compensation amount.

Check your flight